Today wasn't the best day to eat out, I guess. We went to breakfast at a nice place in Indian Trail, Johnny K's. We've had breakfast there before on Sunday and it can be quite busy, but really good ol' Southern breakfast food. Today, it wasn't packed, but we had to wait 30 minutes for our eggs and pancakes after ordering. The waitress was really nice and apologetic, explaining that two really large groups had arrived just before us and therefore, the kitchen was backed up. We weren't in a hurry, and the food came out hot and delicious, so no big deal. I told Bernie that I'd never mind a wait for food, so long as it comes out hot.
We skipped lunch, and Bernie wanted to use some coupons we had for Steak 'n Shake, because she had never been there before. I told her that the food was just average there, but the ice cream was great. Anyway, we went there for dinner. Guess what? After ordering, the food took more than 30 minutes to arrive, and we saw food that looked suspiciously like our order sitting in the kitchen pass-thru window for 10 minutes. When the waitress brought us our food, that was indeed our tray, and the food was cold. We sent it back and waited 10 more minutes for our order to be re-made. This time it was hot. Still just average, though. I'd take a Hardee's thickburger or a Backyard Burger over Steak n' Shake any day.
Sunday, June 25, 2006
Waiter! Waiter!
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4 comments:
The cookies n cream shake was oh-so-good. I could've just had that for dinner alone.
The only good thing about Steak & Shake is that was where Elizabeth and I first sat down to talk after meeting. It has "emotional value". The food is pretty crappy, but the shakes do rule.
Yes, whenever I pass that Steak and Shake in Greensboro, I get all weepy... Seriously, I do. It's weird.
A little additional info:
SnS has an elaborate software application that measures the time it takes for every step of the order. Every meticulous step involves them scanning the barcode on the receipt, so they know how long each step of the process takes.
I don't know why they bother. They don't seem to be doing anything to improve their crappy service.
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